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'Quiet carriages' on high-speed rail
Published on: 2020-10-26
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China will pilot "quiet carriages" services on the Beijing-Shanghai High Speed Railway starting from December 23, triggering heated discussions among netizens, with some saying that not all individual behaviors can be regulated.

According to China Railway, "quiet carriages" can provide passengers with a more tranquil and comfortable environment. Passengers who are willing to abide by the code of conduct can choose "quiet carriages" when buying tickets, which will be piloted as early as December 23.

"You can't make a lot of noise in the carriage or talk loudly. If you want to make a call, you need to leave the carriage and make the call at the junction of the train," said Zhao Fei, secretary of the board of directors of Beijing-Shanghai High Speed Railway Co., Ltd..

If someone does not comply with these regulations, service staff will promptly advise them to ensure the rights of other passengers, according to Zhao.

Some netizens expressed their support for the "quiet carriages" as it means they will not be troubled by actions such as making phone calls, playing music and videos loudly in the carriage, and crying babies as well.

Others said that people who want a quiet environment should not be treated differently, and it is reasonable to be expected to keep quiet in the cabin. Instead, "noisy carriages" should be set up, and the crew's management of non-compliant passengers should be strengthened to make it clear to them that setting up "quiet carriages" does not mean you can be "noisy elsewhere."

Under China's Regulations on Urban Public Transportation Management (Draft for Comment), it is forbidden to disturb order of a train ride.

But many netizens say these problems cannot be managed entirely through regulations. The key to solving them should be to guide people to practice good manners in public places, and keeping quiet in carriages should be a rule everyone follows.

Besides, the Beijing-Shanghai High Speed Railway will also introduce new service measures such as floating prices of tickets, and implement a market-based fare mechanism with flexible discounts to provide passengers with more options.

According to reports, Sydney, Australia, launched "quiet carriage" services in public transport in 2012. Passengers must set their phones to silent mode or turn them off in the compartment. Conversations are not allowed in the compartment and passengers must wear headphones if they want to listen to music. Train station announcements are not broadcast during these journeys.

However, the "silent carriage" services in Australia received many complaints, as some people believe that blind people cannot get accurate station information in such cars.

高铁“静音车厢”真要来了

在乘坐高铁时,有没有遇到过吵闹的熊孩子?你有没有过这样的期盼,如果有专门保持安静的车厢那该都好!

终于好消息来了!自2020年12月23日起京沪高铁将推出“静音车厢”及计次季票等新型票制产品系列服务新举措,同步实施灵活折扣、有升有降的市场化票价机制,为旅客出行提供更多选择。

京沪高铁公司相关负责人介绍,为进一步提高服务质量,高铁将推出多个服务新举措,全面提升服务质量。

第一个,就是在京沪高铁试点“静音车厢”服务。这种车厢可为旅客提供更加安静舒适的旅行环境,愿意遵守相应行为规范的旅客,通过12306网站和手机客户端等购票时可自行选择“静音车厢”。

第二个,自2020年12月23日起,对京沪高铁运行时速300-350公里的高铁动车组列车公布票价进行优化调整,改变目前固定票价的做法,根据客流情况,区分季节、时段、席别、区段等,建立灵活定价机制,实行优质优价,有升有降。

各站间执行票价将以公布票价为上限,实行多档次、灵活升降的票价体系,为旅客出行提供更多选择。

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